Management & HR Consulting
Management & HR Consulting
Security Guard Tasks:
Opens the main doors early every morning for officers to get to the offices.
Ensure security in work areas assigned as per work/duty roaster/schedule.
Assists visitors by directing them to the right offices.
Ensure the Corporation’s properties at their areas of duty are safe/secure.
Reports any security threats/risks they discover.
Telephone Operator – 2 positions [ Job Grade, AFC.2]
Respond to all incoming calls to the Corporation’s Switchboard and connect/route them to the appropriate officers for assistance.
Report defaults on telephone equipment and ensure timely repairs and servicing of the reported problems.
Maintain telephone call logs for the Switch Board to ensure responsible telephone utilization in the Corporation.
Ensure and maintain excellence in front-line coverage to greet and assist walk-in customers.
Responsible for maintaining neatness at the main reception area of the Corporation.
Driver / Representative Tasks
Drive the staff members on official duty and ensure their safety while on transit.
Report any incidences such as accidents, breakdowns, theft e.t.c. that may occur on the assigned vehicles to ensure that timely and appropriate action is taken.
CUSTOMER CARE ASSISTANT – 5 positions [ Job Grade, AFC.2]
Representative Tasks:
Receive incoming calls and respond to general queries in order to ensure that the callers’ needs are promptly addressed.
Receive visitors and customers to the branch and ensure that they are assisted and directed to the right staff.
Provide secretarial and administrative support to the branch to include but not limited to typing letters, reports, and other correspondences; dispatching mails, sorting and photocopying documents as required.
Maintain branch files and documents to ensure safe custody and ease of retrieval of all branch records and documents.
Receive, stamp and sort out incoming mails and other correspondences to the branch and ensure that they are dispatched to r
Customer Assistant: Receive incoming calls and respond to general queries in order to ensure that the callers’ needs are promptly addressed; Receive visitors and customers to the branch and ensure that they are assisted and directed to the right staff; Provide secretarial and administrative support to the branch to include but not limited to typing letters, reports, and other correspondences; dispatching mails, sorting and photocopying documents as required; Maintain branch files and documents to ensure safe custody and ease of retrieval of all branch records and documents.
