Customer Assistant: Receive incoming calls and respond to general queries in order to ensure that the callers’ needs are promptly addressed; Receive visitors and customers to the branch and ensure that they are assisted and directed to the right staff; Provide secretarial and administrative support to the branch to include but not limited to typing letters, reports, and other correspondences; dispatching mails, sorting and photocopying documents as required; Maintain branch files and documents to ensure safe custody and ease of retrieval of all branch records and documents.
