Telephone Operator – 2 positions [ Job Grade, AFC.2]
Respond to all incoming calls to the Corporation’s Switchboard and connect/route them to the appropriate officers for assistance.
Report defaults on telephone equipment and ensure timely repairs and servicing of the reported problems.
Maintain telephone call logs for the Switch Board to ensure responsible telephone utilization in the Corporation.
Ensure and maintain excellence in front-line coverage to greet and assist walk-in customers.
Responsible for maintaining neatness at the main reception area of the Corporation.
